Website information
Privacy, explained clearly.
This page explains the information Ecotech may receive when you use the website or send an appliance repair enquiry.
Privacy policy
Last updated: 1 September 2026.
Information you choose to share
When you use an enquiry form, you may choose to share your name, phone number, email address, suburb, appliance type, brand, model, and a description of the issue. Sharing photos or error-code information is optional where a form provides that option.
How information is used
Information supplied through an enquiry is intended to help Ecotech understand the appliance issue, respond to the enquiry, check the relevant service scope, and discuss the next step. Ecotech does not need more information than is useful for the enquiry.
Cookies, analytics, and third parties
The site may add analytics, conversion tracking, spam protection, or form-delivery services after the relevant settings are confirmed. Any future third-party service should process information under its own published privacy terms. The site does not intentionally sell enquiry information.
Security and retention
Ecotech takes reasonable care with information shared through the website and keeps it only for as long as it is useful for responding to an enquiry, providing service information, or meeting applicable record-keeping needs.
Questions
If you have a privacy question, contact Ecotech through the details shown on the Contact page or call 0415 031 697.